Customer Care Executive
Full life‑cycle recruitment PAN India; hiring large batches of agents; managing recruitment vendors / consultants; using metrics to measure TA effectiveness; ensuring client expectations are met.
Customer Care Executive
Oversee training & quality functions; work with inbound, outbound, blended & email processes; analyze performance; coach agents; create corrective action plans; manage data analysis.

INR 5.0

Trainer (Domestic BPO)
Design & conduct training programs; assess training needs; create training materials; monitor learning outcomes; conduct onboarding & refresher courses.
Desktop Support Engineer / Technician
Resolve system hardware/software issues; install / configure OS and applications; troubleshoot, monitor tickets; support enterprise applications; carry out IT maintenance tasks.
Customer Care Executive / Voice Process (Freshers / Entry)
Handle inbound and blended customer interactions; resolve issues; maintain customer satisfaction; follow SOPs / quality standards.

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