Make outbound calls; promote products/services; meet sales targets; maintain data in CRM; follow up leads; report performance.
Handle calls in Tamil voice process (inbound govt project); resolve queries; maintain customer relationships; work shifts (night/rotational)
Manage outbound process teams; set strategy & targets; ensure SLAs are met; monitor performance; plan resource allocation; cost / efficiency optimization.
Collect, analyze data; prepare dashboards / reports (daily/weekly/monthly); monitor key metrics (SLAs, team performance, attrition etc.); support operations / quality with insights.
Lead inbound team; ensure targets (volume, quality, customer satisfaction); monitor schedule adherence; coach and guide agents; handle escalations.
Become a Micro Distributor and start earning. Learn More
By Inviting Your Friends To Join As Micro Distributor
Get Rewarded For Every Sale They Make
