Make outbound calls; promote products/services; meet sales targets; maintain data in CRM; follow up…
Handle calls in Tamil voice process (inbound govt project); resolve queries; maintain customer rela…
Manage outbound process teams; set strategy & targets; ensure SLAs are met; monitor performance…
Collect, analyze data; prepare dashboards / reports (daily/weekly/monthly); monitor key metrics (SL…
Lead inbound team; ensure targets (volume, quality, customer satisfaction); monitor schedule adhere…
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